March 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 14 1 0 15
FireSide Natural Gas 0 0 0 0
Gas South 6 3 0 9
Georgia Natural Gas 14 6 1 21
Infinite Energy 2 1 0 3
Just Energy 2 1 0 3
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 1 0 0 1
SCANA Energy 9 1 0 10
Scana Energy Regulated Division 1 3 0 4
Stream Energy 10 5 0 15
True Natural Gas 4 0 0 4
Walton EMC Natural Gas 3 0 0 3
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.