May 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 11 8 0 19
FireSide Natural Gas 0 0 0 0
Gas South 5 1 0 6
Georgia Natural Gas 13 3 0 16
Infinite Energy 1 1 0 2
Just Energy 1 0 0 1
Kratos Gas & Power, LLC 1 0 0 1
North American Power and Gas 0 0 0 0
SCANA Energy 4 2 0 6
Scana Energy Regulated Division 3 1 1 5
Stream Energy 3 2 0 5
True Natural Gas 3 0 0 3
Walton EMC Natural Gas 1 1 0 2
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.