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The Georgia Public Service Commission urges consumers to "carefully" read the terms and conditions statement associated with unlimited calling plans. A review of a sampling of terms and conditions associated with unlimited calling plans has shown that "unlimited" may not mean "limitless calling," but in some cases includes a predetermined cap on allowable minutes of use.
The terms and conditions reviewed by staff contained either a 5,000 minutes of use cap or were limited to usage equaled to 300% of the company's average usage for subscribers to the unlimited calling plan. The following types of calls were excluded from some "unlimited" calling plans: facsimiles, Internet, 900 numbers, calling card, operator-assisted, multi-party conference calls and international calls.
To make sure you know exactly what to expect before making a commitment to a particular calling plan, you may consider doing the following:
Investing time doing a little "investigation" before signing on the "dotted line" will help prevent the confusion and misunderstanding that arise when consumers aren't fully aware of the products and services to which they've committed themselves. Also, you may save yourself money. Knowledge is power - dial into it!