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During the Covid19 emergency Commission hearings typically broadcast from the PSC office will be broadcast via the Georgia Public Service Commission YouTube channel. Presenters will be live on the event and able to speak as needed. All Public Comments should be submitted to the comment portal via the teleconference page at this link. LiveStream (video broadcast) not be available this will be an audio event only.
Comments will be forwarded to Commissioners for review. Please include the Agenda Item along with your comment.
For a current list of all Georgia services that have suspended disconnections amid COVID-19, click here to view. If you do not see your service listed, please contact your utility or service provider directly as some businesses are offering alternate payment arrangements for this situation.
The Georgia PSC does not regulate Cable, Internet or Water providers. Please contact them directly for assistance.
To be added to the GEMA list, please include your company name, contact information, and a brief description of what the customer must do to prevent service interruption and click the Add to List button below and submit. (Updated 8/3/20 1:30pm)
As Georgia, as well as the United States, experiences the spread of COVID-19, it is important to keep not only our workforce healthy in order to maintain Commission operations, but also the other citizens of the state. One of the most effective ways to prevent the spread of this virus is social distancing.
To achieve this goal, I would like to encourage all individuals making filings at the Commission to utilize the Alternative Electronic Filing Procedures outlined below. The office is still open at this time and UPS and FEDEX are still making deliveries to the Commission as well as the United States Postal Service. The Alternative Electronic Filing Procedures are being put in place to allow for limited person to person contact and achieve the goal of social distancing.
Georgia Public Service Commission
The mission of the Georgia Public Service Commission is to exercise its authority and influence to ensure that consumers receive safe, reliable and reasonably priced telecommunications, electric and natural gas services from financially viable and technically competent companies.
In its continuing mission to ensure Georgians receive access to low-priced and uninterrupted utility service, the Georgia Public Service Commission has been working with Georgia Power and natural gas companies to create the easiest methods possible to start repaying utility bills that fell behind during the Governor’s stay-in-place order caused by the COVID-19 pandemic.
Any customer in arrears is urged to call their power company or gas marketer immediately to enroll in a repayment plan.
Georgia Power is offering a special payment plan for past-due balances where customers who enroll will be able to repay over a six-month period between October 2020 and March 2021. No late fees will be assessed, as long as customers keep current with their payment plans. To sign up for the repayment plan, call Georgia Power at 888-660-5890 or logon to www.georgiapower.com/paymentplan.
Watch new hearings live and previous ones from our YouTube channel.
If you would like to provide relevant feedback on any issue before the Commission, please visit our Public Comments page.