Georgia Audible Universal Information Access Service (AUIAS)
The Georgia AUIAS is a service, enacted by the Georgia Legislature, that provides blind and print disabled citizens the opportunity to listen to newspapers and magazines by calling a toll free number. To use the service, which became operational June 1, 2006, Georgia residents must apply with the National Federation of the Blind (NFB) and obtain a Personal Identification Number (PIN). The service is accessed through a touch tone telephone and is provided at no cost to eligible citizens. The service utilizes a synthetic voice system and users are able to adjust the pitch, speed and volume.
The service is managed by the Georgia Public Service Commission (Commission) and, following a competitive bidding process, operated by the NFB.
The Commission will establish an Advisory Group to provide consumer input to the Georgia AUIAS service provider on the issues of training, outreach and customer service. For information on upcoming meetings of the Georgia AUIAS Advisory Group, click here.
For detailed information concerning the AUIAS, please contact the NFB (Georgia) through e-mail at email@example.com, www.nfbnewsline.net, or by telephone at the following numbers:
- Atlanta Metro Area: 404.371.1000 or 404.994.3975
- Statewide: 855.476.9911 (toll free)
If you would like to make an inquiry, complaint or suggestion to the Georgia Public Service Commission concerning the Georgia Audible Universal Information Access Service, please contact:
Utilities Analyst/TRS Coordinator
Georgia Public Service Commission
244 Washington St. SW
Atlanta, GA 30334