Access Codes

What You Need To Know About Long Distance Access Codes

Customers can take advantage of lower rates and new services from different long distance providers by using a telephone access code. An access code is a seven (7) digit number (10 - 10 - xxx) that you dial to reach your selected provider. Access codes can save you money, but you must know how to use them wisely.

Utilizing an access code does not change your preferred long distance carrier. You will likely get a bill from the company providing the access code in addition to a bill from your preferred long distance provider. Ask how you will be billed

Charges

Know what the fees and conditions are before you use the code. Ask the company's customer service representative about this.

Some companies charge a monthly service fee plus a charge for each call. However, you may be charged a monthly fee even if you do not make any calls in a given month. So, even if long distance calls are cheaper with the access code than those with your long distance carrier, the total bill for the access code calls may be higher.


Monthly charges may continue even if you are not using the access code. If you no longer use the code, call the company and tell them you want to stop the service. Ask them to stop billing you.

If you use an access code to place a local call, you will be charged by the minute just as for
long distance.

International Calls

Using an access code to make an international call requires more dialing. Dial carefully and follow dialing directions carefully, to ensure that you get the rates promised.
 

Georgia Public Service Commission
244 Washington Street, SW
Atlanta, GA 30334
(404) 656-4501
1-800-282-5813
Fax: (404) 656-2341
Email: gapsc@psc.state.ga.us

 

Last Updated: June 15, 2000

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