August 2010 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Scana Energy Regulated Division 23 6 0 29
Georgia Natural Gas Services 16 3 1 20
Gas South 12 1 1 14
Mxenergy (Formely Shell Energy Services) 11 2 0 13
Scana Energy Marketing 6 4 0 10
Stream Georgia 8 2 0 10
Coweta Fayette EMC 2 1 1 4
Walton EMC Natural Gas 2 1 0 3
Infinite Energy, Inc. 2 0 0 2
Fireside Natural Gas 1 0 0 1
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.