December 2010 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 16 2 1 19
Georgia Natural Gas Services 14 2 0 16
Stream Georgia 8 1 1 10
Scana Energy Regulated Division 8 0 0 8
Mxenergy (Formely Shell Energy Services) 6 1 0 7
Scana Energy Marketing 4 1 0 5
Walton EMC Natural Gas 2 1 0 3
Infinite Energy, Inc. 1 0 0 1
Catalyst Energy 0 0 0 0
Coweta Fayette EMC 0 0 0 0
Fireside Natural Gas 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.