January 2010 Scorecards

Certified Gas
Marketer (contact info)
Billing Service Deceptive Marketing Monthly Total
Gas South 23 5 0 28
Georgia Natural Gas Services 22 4 1 27
Scana Energy Regulated Division 19 3 0 22
MXenergy
(formely Shell Energy Services)
19 1 0 20
Stream Georgia 10 0 1 11
Scana Energy Marketing, Inc. 7 2 1 10
Coweta-Fayette EMC 4 0 0 4
Walton EMC Natural Gas 3 0 0 3
Infinite Energy, Inc 2 0 0 2
Fireside Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.