July 2010 Scorecards

Certified Gas
Marketer (contact info)
Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 14 5 1 20
Scana Energy Regulated Division 12 6 0 18
Gas South 11 6 0 17
Scana Energy Marketing, Inc. 9 2 0 11
MXenergy
(formely Shell Energy Services)
6 3 0 9
Stream Georgia 7 0 1 8
Walton EMC Natural Gas 4 1 0 5
Coweta-Fayette EMC 1 1 1 3
Infinite Energy, Inc 1 0 0 1
Fireside Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.