September 2010 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 17 6 1 24
Gas South 15 2 1 18
Scana Energy Regulated Division 16 2 0 18
Mxenergy (Formely Shell Energy Services) 7 0 0 7
Scana Energy Marketing 4 2 0 6
Stream Georgia 1 2 0 3
Walton EMC Natural Gas 0 2 0 2
Coweta Fayette EMC 0 1 0 1
Fireside Natural Gas 0 0 1 1
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
Infinite Energy, Inc. 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.