February 2011 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 19 2 1 22
Georgia Natural Gas Services 18 2 0 20
Stream Georgia 11 2 1 14
Mxenergy 6 3 4 13
Scana Energy Marketing 8 1 0 9
Scana Energy Regulated Division 8 0 0 8
Coweta Fayette EMC 4 0 0 4
Fireside Natural Gas 2 0 0 2
Infinite Energy, Inc. 1 0 0 1
Walton EMC Natural Gas 1 0 0 1
Catalyst Energy 0 0 0 0
Gas Key 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.