April 2012 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 14 3 0 17
Georgia Natural Gas Services 12 5 0 17
Scana Energy Marketing 9 6 0 15
Scana Energy Regulated Division 12 3 0 15
Stream Georgia 4 0 1 5
Mxenergy 2 1 1 4
Infinite Energy, Inc. 2 0 1 3
Coweta Fayette EMC 1 1 0 2
Commerce Energy 0 0 0 0
Fireside Natural Gas 0 0 0 0
Walton EMC Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.