December 2012 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 19 6 1 26
Gas South 13 3 0 16
Scana Energy Regulated Division 13 1 0 14
Scana Energy Marketing 12 1 0 13
Stream Georgia 4 3 0 7
Constellation formerly MXenergy 6 0 0 6
Infinite Energy, Inc. 3 1 0 4
Walton EMC Natural Gas 3 1 0 4
Commerce Energy 2 1 0 3
Coweta Fayette EMC 1 0 0 1
Fireside Natural Gas 0 0 1 1
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.