March 2012 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 19 8 0 27
Scana Energy Marketing 16 5 0 21
Gas South 13 4 0 17
Stream Georgia 11 4 1 16
Mxenergy 10 1 3 14
Scana Energy Regulated Division 8 5 0 13
Infinite Energy, Inc. 4 0 1 5
Coweta Fayette EMC 4 0 0 4
Walton EMC Natural Gas 1 0 0 1
Commerce Energy 0 0 0 0
Fireside Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.