November 2012 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 17 2 3 22
Stream Georgia 11 3 0 14
Scana Energy Regulated Division 7 6 0 13
Constellation formerly MXenergy 9 1 0 10
Gas South 5 3 0 8
Scana Energy Marketing 4 2 1 7
Infinite Energy, Inc. 5 1 0 6
Coweta Fayette EMC 3 1 0 4
Fireside Natural Gas 3 1 0 4
Commerce Energy 1 0 2 3
Walton EMC Natural Gas 1 0 0 1
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.