October 2012 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 12 4 0 16
Stream Georgia 11 5 0 16
Scana Energy Regulated Division 8 6 0 14
Georgia Natural Gas Services 9 1 1 11
Scana Energy Marketing 7 3 1 11
Constellation formerly MXenergy 7 1 0 8
Commerce Energy 3 1 1 5
Infinite Energy, Inc. 4 1 0 5
Coweta Fayette EMC 1 0 0 1
Fireside Natural Gas 0 0 0 0
Walton EMC Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.