April 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 16 6 0 22
Stream Georgia 21 1 0 22
Gas South 10 2 0 12
Scana Energy Regulated Division 10 0 0 10
Constellation formerly MXenergy 8 0 0 8
Scana Energy Marketing 6 2 0 8
Commerce Energy 5 0 2 7
Infinite Energy, Inc. 2 0 1 3
Walton EMC Natural Gas 3 0 0 3
True Natural Gas 2 0 0 2
Fireside Natural Gas 0 1 0 1
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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