December 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 10 4 0 14
Scana Energy Marketing 12 2 0 14
Georgia Natural Gas Services 8 4 0 12
Stream Georgia 7 4 1 12
Scana Energy Regulated Division 7 0 0 7
Constellation 4 1 0 5
Infinite Energy, Inc. 2 1 0 3
Commerce Energy 2 0 0 2
Fireside Natural Gas 1 0 0 1
Walton EMC Natural Gas 0 1 0 1
Kratos Gas & Power 0 0 0 0
North American Power 0 0 0 0
True Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.