February 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 14 5 0 19
Stream Georgia 16 3 0 19
Gas South 13 2 1 16
Scana Energy Regulated Division 13 3 0 16
Scana Energy Marketing 8 3 0 11
Commerce Energy 2 3 3 8
Infinite Energy, Inc. 3 1 0 4
True Natural Gas 2 2 0 4
Constellation formerly MXenergy 0 3 0 3
Walton EMC Natural Gas 1 0 0 1
Fireside Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.