January 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 16 7 0 23
Georgia Natural Gas Services 13 3 0 16
Stream Georgia 14 1 0 15
Scana Energy Marketing 11 2 0 13
Scana Energy Regulated Division 11 2 0 13
Constellation formerly MXenergy 7 1 0 8
Commerce Energy 2 1 2 5
Infinite Energy, Inc. 4 0 1 5
Walton EMC Natural Gas 5 0 0 5
Fireside Natural Gas 2 1 0 3
True Natural Gas 2 0 0 2
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.