March 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 16 9 1 26
Stream Georgia 19 2 0 21
Scana Energy Marketing 10 3 0 13
Gas South 10 1 0 11
Commerce Energy 3 2 5 10
Constellation formerly MXenergy 6 2 1 9
Scana Energy Regulated Division 4 2 0 6
Infinite Energy, Inc. 4 0 1 5
True Natural Gas 1 2 0 3
Walton EMC Natural Gas 2 0 0 2
Fireside Natural Gas 1 0 0 1
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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