May 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 10 4 1 15
Scana Energy Regulated Division 13 1 0 14
Gas South 10 3 0 13
Stream Georgia 10 2 0 12
Scana Energy Marketing 7 2 0 9
Commerce Energy 6 1 1 8
Constellation formerly MXenergy 4 1 0 5
Infinite Energy, Inc. 2 0 1 3
Kratos Georgia 1 1 0 2
Walton EMC Natural Gas 1 0 1 2
Fireside Natural Gas 1 0 0 1
True Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.