October 2013 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 11 6 0 17
Gas South 11 1 0 12
Stream Georgia 6 3 0 9
Scana Energy Regulated Division 6 0 0 6
Constellation 3 0 2 5
Commerce Energy 3 0 1 4
Walton EMC Natural Gas 2 1 0 3
Fireside Natural Gas 2 0 0 2
Kratos Gas & Power 1 0 0 1
Scana Energy Marketing 1 0 0 1
True Natural Gas 1 0 0 1
Infinite Energy, Inc. 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.