April 2014 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 18 2 0 20
Stream Georgia 15 0 0 15
Georgia Natural Gas Services 9 2 1 12
Scana Energy Marketing 7 1 0 8
Scana Energy Regulated Division 7 1 0 8
Walton EMC Natural Gas 5 0 0 5
Commerce Energy 2 1 0 3
North American Power 3 0 0 3
Constellation 2 0 0 2
Infinite Energy, Inc. 1 0 0 1
True Natural Gas 1 0 0 1
Fireside Natural Gas 0 0 0 0
Kratos Gas & Power 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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