January 2014 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 19 4 0 23
Gas South 17 3 1 21
Stream Georgia 7 2 1 10
Scana Energy Marketing 5 3 0 8
Scana Energy Regulated Division 6 2 0 8
Constellation 4 2 0 6
Infinite Energy, Inc. 6 0 0 6
Walton EMC Natural Gas 1 3 0 4
Commerce Energy 3 0 0 3
Fireside Natural Gas 2 1 0 3
Kratos Gas & Power 1 0 0 1
True Natural Gas 1 0 0 1
North American Power 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.