March 2014 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 21 7 1 29
Gas South 14 5 0 19
Scana Energy Marketing 12 2 0 14
Stream Georgia 8 2 0 10
Scana Energy Regulated Division 7 0 0 7
Constellation 5 0 0 5
Infinite Energy, Inc. 5 0 0 5
Walton EMC Natural Gas 3 1 0 4
Fireside Natural Gas 2 1 0 3
True Natural Gas 2 0 1 3
Commerce Energy 2 0 0 2
Kratos Gas & Power 0 0 0 0
North American Power 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.