November 2014 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 7 3 0 10
Gas South 6 0 1 7
Scana Energy Marketing 5 0 1 6
Scana Energy Regulated Division 5 0 0 5
Stream Georgia 5 0 0 5
Infinite Energy, Inc. 4 0 0 4
Commerce Energy 1 0 0 1
Walton EMC Natural Gas 1 0 0 1
Constellation 0 0 0 0
Fireside Natural Gas 0 0 0 0
Kratos Gas & Power 0 0 0 0
North American Power 0 0 0 0
True Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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