October 2014 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Scana Energy Regulated Division 10 2 0 12
Georgia Natural Gas Services 7 4 0 11
Stream Georgia 4 2 0 6
Gas South 5 0 0 5
Infinite Energy, Inc. 3 0 0 3
Scana Energy Marketing 2 1 0 3
Constellation 1 1 0 2
Fireside Natural Gas 2 0 0 2
Walton EMC Natural Gas 2 0 0 2
True Natural Gas 1 0 0 1
Commerce Energy 0 0 0 0
Kratos Gas & Power 0 0 0 0
North American Power 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.