December 2015 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 14 4 2 20
Stream Georgia 16 3 0 19
Infinite Energy, Inc. 3 2 2 7
Scana Energy Regulated Division 4 3 0 7
Georgia Natural Gas Services 5 0 0 5
Scana Energy Marketing 3 1 0 4
Constellation 3 0 0 3
Commerce Energy 2 0 0 2
Fireside Natural Gas 2 0 0 2
North American Power and Gas 1 0 0 1
True Natural Gas 1 0 0 1
Walton EMC Natural Gas 1 0 0 1
Kratos Gas & Power 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.