February 2015 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 10 3 1 14
Gas South 13 0 0 13
Scana Energy Regulated Division 4 1 0 5
Scana Energy Marketing 4 0 0 4
Stream Georgia 3 1 0 4
Constellation 2 0 0 2
Fireside Natural Gas 2 0 0 2
Infinite Energy, Inc. 2 0 0 2
Commerce Energy 1 0 0 1
True Natural Gas 1 0 0 1
Walton EMC Natural Gas 1 0 0 1
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.