May 2015 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Stream Georgia 12 6 0 18
Georgia Natural Gas Services 10 3 0 13
Scana Energy Regulated Division 9 1 0 10
Gas South 7 2 0 9
Scana Energy Marketing 7 0 0 7
Walton EMC Natural Gas 5 0 0 5
Commerce Energy 4 0 0 4
True Natural Gas 2 1 0 3
Fireside Natural Gas 2 0 0 2
Infinite Energy, Inc. 2 0 0 2
Constellation 1 0 0 1
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.