January 2016 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Stream Georgia 11 2 0 13
Gas South 8 2 0 10
Georgia Natural Gas Services 8 2 0 10
Scana Energy Marketing 8 1 0 9
Scana Energy Regulated Division 6 2 0 8
Commerce Energy 2 0 2 4
Infinite Energy, Inc. 3 1 0 4
True Natural Gas 0 3 0 3
Constellation 2 0 0 2
Fireside Natural Gas 1 0 0 1
Walton EMC Natural Gas 1 0 0 1
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.