March 2016 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Commerce Energy 4 1 6 11
Georgia Natural Gas Services 8 1 0 9
Gas South 5 2 0 7
Scana Energy Marketing 4 2 1 7
Stream Georgia 4 1 0 5
Constellation 3 0 0 3
Scana Energy Regulated Division 2 1 0 3
True Natural Gas 1 1 0 2
Walton EMC Natural Gas 1 1 0 2
Fireside Natural Gas 1 0 0 1
Infinite Energy, Inc. 1 0 0 1
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.