May 2016 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Scana Energy Marketing 5 4 0 9
Stream Georgia 7 2 0 9
Gas South 7 1 0 8
Georgia Natural Gas Services 3 4 0 7
Scana Energy Regulated Division 4 1 0 5
Commerce Energy 1 1 0 2
Infinite Energy, Inc. 1 1 0 2
Walton EMC Natural Gas 2 0 0 2
Fireside Natural Gas 1 0 0 1
Constellation 0 0 0 0
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
True Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.