September 2016 Scorecards

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Scana Energy Marketing 6 1 0 7
Stream Georgia 2 3 1 6
Scana Energy Regulated Division 3 0 0 3
Constellation 0 2 0 2
Georgia Natural Gas Services 1 1 0 2
Commerce Energy 0 1 0 1
Gas South 1 0 0 1
Infinite Energy, Inc. 1 0 0 1
Walton EMC Natural Gas 1 0 0 1
Fireside Natural Gas 0 0 0 0
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0
True Natural Gas 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.