December 2017 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 3 3 0 6
FireSide Natural Gas 1 0 0 1
Gas South 5 2 0 7
Georgia Natural Gas 10 6 0 16
Infinite Energy 5 1 0 6
Just Energy 1 0 0 1
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
SCANA Energy 4 0 0 4
Scana Energy Regulated Division 2 3 0 5
Stream Energy 9 4 0 13
True Natural Gas 2 0 0 2
Walton EMC Natural Gas 2 0 0 2
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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