November 2017 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 2 2 0 4
FireSide Natural Gas 1 0 0 1
Gas South 0 0 0 0
Georgia Natural Gas 8 5 0 13
Infinite Energy 1 1 1 3
Just Energy 0 0 0 0
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
SCANA Energy 6 3 0 9
Scana Energy Regulated Division 1 0 0 1
Stream Energy 5 2 1 8
True Natural Gas 6 1 0 7
Walton EMC Natural Gas 0 0 0 0
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.