October 2017 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 2 1 0 3
FireSide Natural Gas 1 0 0 1
Gas South 4 2 0 6
Georgia Natural Gas 10 7 0 17
Infinite Energy 0 0 0 0
Just Energy 0 1 0 1
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
SCANA Energy 1 0 0 1
Scana Energy Regulated Division 2 0 0 2
Stream Energy 8 2 0 10
True Natural Gas 12 0 0 12
Walton EMC Natural Gas 2 0 0 2
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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