April 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 4 1 0 5
FireSide Natural Gas 0 0 0 0
Gas South 5 1 0 6
Georgia Natural Gas 10 7 1 18
Infinite Energy 1 0 0 1
Just Energy 2 0 1 3
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
SCANA Energy 6 1 0 7
Scana Energy Regulated Division 1 3 0 4
Stream Energy 5 5 0 10
True Natural Gas 2 0 0 2
Walton EMC Natural Gas 0 0 0 0
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.