August 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 10 4 0 14
FireSide Natural Gas 0 0 0 0
Gas South 4 0 0 4
Georgia Natural Gas 10 0 0 10
Infinite Energy 2 0 0 2
Just Energy 1 1 0 2
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 1 0 1
SCANA Energy 6 1 0 7
Scana Energy Regulated Division 1 0 0 1
Stream Energy 4 4 0 8
True Natural Gas 1 0 0 1
Walton EMC Natural Gas 0 0 0 0
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.