December 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 6 1 0 7
FireSide Natural Gas 0 0 0 0
Gas South 3 0 0 3
Georgia Natural Gas 13 4 0 17
Infinite Energy 2 0 0 2
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
SCANA Energy 3 0 0 3
Scana Energy Regulated Division 2 0 0 2
Stream Energy 12 6 0 18
True Natural Gas 5 0 0 5
Walton EMC Natural Gas 1 0 0 1
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.