January 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas 12 9 1 22
Stream Energy 15 2 0 17
Gas South 7 2 0 9
Gas South 7 2 0 9
Constellation 6 2 0 8
SCANA Energy 5 2 0 7
Scana Energy Regulated Division 7 0 0 7
True Natural Gas 5 0 0 5
Just Energy 2 1 0 3
Infinite Energy 1 1 0 2
Walton EMC Natural Gas 1 0 0 1
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.