October 2018 Scorecards

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Constellation 4 3 0 7
FireSide Natural Gas 0 0 0 0
Gas South 2 1 0 3
Georgia Natural Gas 10 3 0 13
Infinite Energy 3 0 0 3
Just Energy 3 1 0 4
Kratos Gas & Power, LLC 0 0 0 0
North American Power and Gas 0 0 0 0
SCANA Energy 7 4 0 11
Scana Energy Regulated Division 4 3 0 7
Stream Energy 3 1 0 4
True Natural Gas 1 1 0 2
Walton EMC Natural Gas 3 0 0 3
Xoom Energy 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score- card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.