STATE OF GEORGIA

Public Service Commission

Jason Shaw, Chairman
Commissioners
Tim Echols, Vice-Chairman
Fitz Johnson
Lauren “Bubba” McDonald
Tricia Pridemore
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Natural Gas

Problem With Your Natural Gas Service?

If you contacted your natural gas company about a service or billing problem and have not heard back within a reasonable time, or if you are not satisfied with the utility's action, you may contact the Georgia Public Service Commission or file an Online Consumer Complaint.

General Information
  • UGA Natural Gas Calendar of Events
  • 4 Steps to Managing Utility Bills
  • Regulated Provider
  • Natural Gas Deregulation Questions and Answers
  • Regulated provider FAQ
  • Rules Regarding Marketer Certification
  • Applications for Marketers' Certificates of Authority
  • Competition in Georgia
  • Involvement with federal natural gas matters
  • Selecting a Natural Gas Marketer
  • Worksheet for Choosing a Gas Marketer
  • Guide to natural gas deregulation
  • How to Handle the Rapidly Changing Gas Industry
  • Natural Gas Consumers' Relief Act (HB 1568)
Consumer Advisories
  • City of Monroe
  • Understanding Your Natural Gas Bills
  • Former Catalyst Customers Eligible to Apply for Claims
  • The Rest of the Charges
  • Fixed Rate Plan
  • The "True" Cents-Per-Therm
  • Senior Citizen's Discounts
  • Lowering Utility Costs
  • Conservation is key
  • Public Witness
Consumer Rights
  • Consumers' Bill of Rights
  • Disconnections By Natural Gas Marketers andElecting Distribution Company (EDC)
  • Billing Requirements for Natural Gas Marketers
  • Customer Authorization Needed Before Changing Marketers (PSC Rule No. 515-7-10-.02)
  • Disclosure of Terms of Service (PSC Rule No. 515-7-9-.04(l))
  • Customer Deposits
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