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As of July 1, 1998, state law makes slamming illegal in Georgia. Slamming happens when a local or long distance telephone company switches your service provider without your knowledge or consent. Previously limited to long distance service, slamming is on the rise as competition expands to local service and local toll calling markets. The Georgia Public Service Commission may penalize a phone c...
You could be paying for services you didn't order and don't want. "Cramming" unauthorized charges on your local phone bill is a fast-growing problem. Often, these charges go unnoticed; you pay them because they are on your regular monthly telephone bill even though you don't understand why they are there. Or you might pay them because you worry that your credit rating will suffer if you don't. ...
The best way to avoid disconnection is to pay your bill by its due date, or if you're unable to pay the bill in full, contact your local service provider and request payment arrangements. Telephone customers are given at least 29 days from the date of the bill before they are subject to disconnection. The payment is considered late if received after the due date, unless it is a holiday or...
Commission Rule 515-12-1-.05(4) limits cash deposits for establishing or reestablishing credit to no more than two-and-one-half times the average bill for service for the next twelve months, which is about 21% of the annual cost of telephone service. For seasonal service, deposits cannot exceed one-half of the estimated charge for the service for the season involved.Read more
The Georgia Public Service Commission (PSC), Office of the Secretary of State, the Governor's Office of Consumer Affairs, the Federal Communications Commission and the Federal Trade Commission protect telephone customers from unscrupulous telephone solicitors. In addition to live telemarketing, solicitors may also use an automated message machine.Read more